BetOnline has been one of the most reputable online sportsbooks to service punters from the USA market ever since it first launched its website back in 2001. The gambling operator was based in Costa Rica at the time of its initial launch but has now moved its operations to the country of Panama.
This sports betting platform poses as a great choice for punters who seek high betting limits, timely cash-out of their profits, and competitive odds that are usually posted before many other rival sportsbooks. In addition to its other merits, BetOnline provides bettors with versatile market choices as it covers a broad spectrum of events from major and minor leagues, including those from the MLB, NHL, NFL, NBA, and ATP.
Bettors who register there can also shop the live lines since BetOnline offers an immense variety of in-play markets, accessible via desktop and mobile devices. Punters can rely on receiving a highly professional and fair treatment at this online sportsbook. BetOnline describes its approach as primarily focused on the punter and offers its customers a timely and proactive support service. Continue reading for more details as we give you our two cents on what BetOnline’s sportsbook can offer.
|BetOnline in a Nutshell|
|License(s)||Panama Gaming Control Board|
|Operator||Blue High House, S.A.|
|Payment Methods||Bitcoin (BTC), Bitcoin Cash (BTH), Chainlink (LINK), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Ripple (XRP), Stellar (XLM), Tether (USDT), USD Coin (USDC), Mastercard, Visa, American Express, Discover, Person to Person, Money Order, Wire Transfer, Cashier’s Check, Check by Courier|
|Average Withdrawal Processing Time||48 hours|
|Number of Sports on Offer||20 sports|
|Additional Sportsbook Features||Quick Bet, Live Betting|
|Additional Products on Offer||Casino, Racebook, Poker, Esports|
|Responsible Betting Tools||Links to the websites and resources of Gamblers Anonymous and Gambling Therapy, Time Out, Self-Exclusion option|
|Minimum Legal Age Requirement||18 years old|
|Support Contacts||Live chat (24/7), 1 888 426 3661 (24/7), firstname.lastname@example.org (24/7)|
|Excluded Jurisdictions||Australia, Bulgaria, Canada, France, Malta, Slovenia, Egypt, Ghana, Panama, Montenegro, Morocco, Indonesia, Macedonia, United Kingdom, and others|
Betting Features of BetOnline
One of the biggest reasons why BetOnline has been such a great success for nearly twenty years is its stable software platform. The operator rebranded the website in 2007, providing punters with an access to an upgraded sports betting platform that features even more international markets and exotic betting alternatives.
The platform is quite easy to work with and this user-friendliness can be rather beneficial to rookie bettors who are just wading into the exciting world of online sports betting. The website boasts a classic red, white and black color theme and allows for a speedy navigation from one section to another. You can add, confirm or clear bets in the betting slip within seconds.
The sports and leagues are displayed on the left-hand side of the website so that punters are never more than a few clicks away from the most popular markets at BetOnline. When some of the markets are not in season, they are displayed in grey color to indicate they are inactive. Everything is organized incredibly well, with separate categories for the sportsbook and the racebook since BetOnline also covers horse racing.
There is a drop-down menu which leads you to some of the most useful links like the events’ schedule, the wagering limits, the sportsbook’s rules, and the statistics center. Directly above the main menu, there is a red button which reads “Live Betting”. This leads you straight to the in-play section of the sportsbook.
The statistics center is one of the most valuable characteristics of the sportsbook, even more so considering the vast amount of information featured there. BetOnline may predominantly attract punters from the United States but it also caters to the needs of its international clientèle by supporting the three basic formats of odds expression, American, decimal, and fractional.
|Betting Features Summary|
|Currencies||USD, BTC, BCH, LINK, DOGE, ETH, LTC, XRP, XLM, USDT, USDC|
|Odds Format||American, Decimal, Fractional|
The Sportsbook of BetOnline
One of the biggest drawing attractions of BetOnline’s sportsbook is that it features a comprehensive enough coverage of all popular sports you can think of. The sportsbook accepts bets on a total of 20 sports and the most popular of those are featured at the top of the main menu. These include hockey, soccer, tennis, basketball, American football, and baseball.
Below, there is a drop-down menu leading you to the “Other Sports” category where you can make punts on cricket, boxing, golf, snooker, rugby, martial arts, handball, darts, and even lacrosse, among several other options. Each of these sub-sections also contains a drop-down menu which gives you access to the different leagues.
Since BetOnline is geared to the needs of US customers, its biggest strength lies in offering an extensive range of major USA leagues, such as NFL, NCAA, CFL, MLB, and NBA. This is not to say fans of soccer are left out as we can tell by the comprehensive coverage of this year’s World Cup.
There are all kinds of options in this category, including more exotic wagers such as the specials on the team to concede the highest number of goals, the team to receive the most penalty cards, the player to make the highest number of assists, or the total number of red and yellow cards. Soccer mavens can also choose to bet on the point spread, on the moneyline and on over/under totals, as well as on the first half of the matches. Of course, parlays are available in this sportsbook, too, allowing you to bet on two or more selections. Many of the most popular markets at BetOnline are preloaded which can save punters a good deal of time.
The coverage of the major basketball leagues like the NBA is just as exhaustive, with the sportsbook accepting wagers on the point spread, the moneyline, the total points or the team points. Teasers and pleasers where the punters can adjust the point spreads of events are also among the options.
BetOnline strives to cover as many leagues as possible in order to maintain the interest of customers who prefer less conventional sports. The drop-down menu under the section “Other Sports” gives you access to sports like martial arts, futsal, cricket, softball, snooker, rugby, boxing, and darts. Golf fans have the chance to punt on the player they think would win this year’s US Open Game. Bets on various events from the Olympic games are also accepted but this section is presently greyed out as inactive because the next summer Olympic games will take place two years from now.
One of the coolest things about this sportsbook is the “Player Props” section. Here, punters have the chance to create their own wagers on different players’ performance. For example, if you believe Kevin Durant will score 20 or more points during a given game, you can select him, choose your type of bet, and select your statistics. The sportsbook’s software would automatically calculate the odds for your bet.
There are different ways to back your most favorite players, including score performance and head-to-head where you bet one player would score more or fewer goals/points than another player you have picked. Trios are also an option. These work in the same fashion as the trifecta bets in horse racing, only here you pick three players to finish in a specific order instead of three horses.
An entire section of the website is dedicated to live betting, giving you the chance to wager on a huge variety of in-play markets where the bets can be placed after the sporting events have already started. There is a calendar which shows you the exact starting hours of the events that will be covered throughout the entire week. Of course, if you specialize in a specific market, you can use the filter so that only events for this particular sport are displayed.
There is a Quick Bet option in the live events section, allowing you to add the desired wagers in a speedy and straightforward manner. The in-play section also enables you to filter the changes in the odds as the live events progress. You can accept only the changes resulting in more favorable prices for you, accept all price changes or even disable changes altogether.
Additionally, BetOnline provides punters with the opportunity to wager their money on horse racing, with coverage of the races held at some of the most prestigious racetracks in North America, including the Canadian Woodbine and the US Evangeline Downs, Belmont Park, Finger Lakes, and Prairie Meadows.
The racebook shows you the exact time at which the odds for the races had been posted alongside the starting time of each competition. In the history section, you can view your active wagers, your settled bets, and the results for the races that have finished. There are exhaustive details regarding every race helping you to make informed decisions with your bets, like the tracks’ surface, for example. You can choose from straight bets, exactas, trifectas, superfectas, and daily double bets, to mention few of the options. The minimum and maximum limits for straight bets are $1 and $20.
Sports and races are not the only options for punters at BetOnline, however. Making proposition bets on games of skill like poker is also a possibility at this sportsbook. There is a preloaded market for the winner of the WSOP Main Event where you can back your favorite professional poker player. Betting on politics is possible as well. You can bet straight up on the winner of the 2020 US presidential elections or even make a punt on whether or not Kim Jong-un will pay a visit to the White House in 2018.
|Sports and Markets Available Summary|
|Football||Spread, Money Line, Total, Over/Under Plays, Winner of the Super Ball, Winner of the Heisman Trophy|
|Basketball||Spread, Money Line, Total, Handicaps, Winner of the NBA Championship|
|Baseball||Total, Run Line, Money Line, Total for the 1st Five Innings, 3-Way in 4th Inning|
|Tennis||Match Winner, Player to Win Set 1, Player to Win Set 2, Player to Win Game, Total Number of Games|
|Soccer||Game Winner, Handicaps, Draw No Bet, Next Goal, Team Goals, Exact Number of Goals|
|Hockey||Puck Line, Money Line, Total, Stanley Cup Winner, Grand Salami|
BetOnline strives for maximum flexibility, granting its punters access to the sportsbook from all desktop and mobile devices. Customers who prefer to make punts as they go can easily do so without having to download and install any additional applications. The sportsbook has not so far designed a native app for you to download but you can conveniently load all the available markets by visiting the BetOnline website in your browser.
Once you enter the address, you are automatically redirected to the mobile counterpart of the sportsbook, which is just as responsive and easy to handle as the desktop one. Another option would be for you to scan the QR code published at the website with your hand-held device. Moreover, the operating system the portable device you own does not matter since BetOnline boasts a great responsiveness on the majority of smartphones and tablets based on iOS and Android. Blackberry smartphones are supported as well.
After you sign into your BetOnline account with your current sign-in details, you will quickly find everything works in exactly the same manner as it does on the desktop version. Navigating through the different sections and markets is just as straightforward as it is when you do it on your personal computer or laptop.
New members of the sportsbook who sign up on their mobile devices are even rewarded for their smart choice with a tasty free bet to kick off their betting sessions with. If you wish, you can add the in-browser app of the sportsbook to your home screen for a quicker access. You can do it by tapping on the Customize and Control menu icon of your browser and then selecting the Add to Home Screen option. The majority of the markets offered by BetOnline are available on the go, alongside the Live Betting and the Player Props features.
|Mobile Compatibility Summary|
|Device||Downloadable App||Web App|
Bonuses and Promotional Offers
The bonuses and promotional incentives running on sports betting websites are one of the surest ways to measure whether your stay there is worthwhile. A good sportsbook recognizes the importance of punters’ patronage and strives to offer them a greater value for their punts in the form of free bets, rebates, enhanced odds, and other incentives, so let’s see how BetOnline stacks up against its competition.
New registrants at the sportsbook have the chance to redeem a 50% sign-up bonus, with which they can score up to $1,000 in free bets. Only first-time deposits of at least $55 qualify for the welcome bonus but it should be mentioned that these should not be conducted via the e-wallets Skrill and Neteller since payments with these methods are excluded from participation in this offer.
There are several other conditions that bear consideration, the first one being the rollover which in this case is 10x the deposited amount plus the bonus. This means you need to wager the bonus amount the specified number of times in order to release your free-bet profits from the free-play balance. The software keeps track of the remaining rollover for you – all you have to do is refresh the rollover requirements every once in a while. You are not allowed to initiate any cash-outs within 30 days of redeeming the bonus which also means that it remains active in your account for one month. Punters from some locations like Greece, Bulgaria, Serbia, and Russia are sadly not allowed to claim sign-up bonuses at BetOnline.
Only some of the markets qualify for free play so be mindful with the bets you place if you do not wish to get disqualified. Some of the permitted markets include American football, soccer, tennis, cricket, basketball, NHL, MLB, boxing, and the UFC for mixed martial arts. The maximum amount of winnings you can claim from free-play promotions is capped at $5,000. The types of bets that qualify for free play are straight bets, teasers, and parlays.
Everyone is crazy about cryptocurrencies these days, especially online bettors who view them as a good way to retain their privacy and bet anonymously without revealing sensitive banking information. BetOnline has tailored a special bonus for players from Canada and the USA, who deposit a minimum of $20 using Ethereum, Bitcoin, Litecoin or Dash. The bonus is active for a month following its redemption and has a maximum cap of $1,000 in free bets per player. The rollover requirements in this case are set at 14x.
BetOnline is in good graces with existing customers as well. Those who have already signed up with accounts at the sportsbook can snag tasty reload bonuses of 25% for a maximum of $250. As is the case with the sign-up offer, subsequent deposits carried out with Neteller and Skrill do not count for this promotion. The minimum amount you need to reload your account with to qualify is a bit higher at $50 but on the bright side, the rollover requirements have dropped to 6x only.
|Bonuses and Promotions Summary|
|50% Sports Welcome Bonus||After making a first deposit of at least $55 (not via Skrill or Neteller) all newly registered punters receive a 50% bonus of up to $1,000 in free bets. Free bets expire within 30 days and can be used only for the sportsbook. Other requirements: promo code BOL1000 and 10x rollover.|
|100% First Time Crypto Bonus||Valid only for first deposits via Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Ripple, Stellar, or USD Coin. The minimum qualifying deposit is $20 with the maximum possible bonus being $1,000. Punters must use promo code CRYPTO100 and meet the 14x rollover requirement. All free bets are for the sportsbook only and have a 30-day expiration period.|
|25% Reload Bonus||Registered punters receive a 25% bonus of up to $250 every time they deposit at least $50 and enter the LIFEBONUS promo code. The rollover requirement is 6x. Skrill and Neteller are not accepted.|
BetOnline is a favorite online destination of US punters but despite its popularity on US soil, it is committed to ensuring players from other accepted countries can find a suitable and speedy method to conduct their payments. There are various ways for you to reload your account, starting with common options like Visa and Mastercard, including gift and prepaid cards.
Players from around the globe should feel free to choose Neteller and Skrill but other more conventional methods like money orders, cashier checks, MoneyGram, and standard bank transfers are also listed as accepted in BetOnline’s cashier. The sportsbook supports payments using cryptocurrencies like Bitcoin, Litecoin, Ethereum, and Dash as well.
Some of these methods, however, do not work to the advantage of punters with more limited means due to the incredibly high minimum deposit limits they need to comply with. Such is the case with deposits conducted via bank wire transfers and cashier checks where the minimum amounts you can top up your balance with are set at $500 and $1,500, respectively.
In fact, there is a wild variance when it comes to deposit limits here on the basis of the method used. We recommend bettors on a budget to choose either Skrill or Neteller since the minimum limit for deposits with them is only $10. These two e-wallets are also great for punters who like to bet big since both options have no maximum deposit limits. The maximum deposit limits for the other accepted banking solutions range from $700 to $25,000.
BetOnline brags about its timely payouts and has every right to do so because withdrawals are indeed processed with great dispatch. With the majority of the supported payment solutions the sportsbook works with, the withdrawals are usually cleared from punters’ accounts within 48 hours. Keep in mind the bank transfers are the slowest as they take between 10 and 15 days until the funds are credited to your bank account. The withdrawals carried out via the cryptocurrency Bitcoin offer you the greatest time-efficiency because they are can be processed after as little as several minutes for a maximum timeframe of up to 48 hours.
Most of the solutions available for deposits are viable options for withdrawals as well, the only exceptions being Visa and Mastercard. Once again, there are great swings in the maximum and minimum amounts you can cash out depending on the method you choose. The minimums range from $20 to $500. The maximum you can withdraw with the cryptocurrencies stands at $100,000 whereas those who choose the two e-wallets can cash out as much as $9,900 at a time. The ceiling for bank wire transfers is the highest at $25,000.
The only downside here is that BetOnline charges fees on withdrawals completed via the majority of the supported banking solutions. The only methods that do not entail processing fees are the cryptocurrencies whereas the remaining options can cause you to incur extra costs ranging from $26 to $80. Other than that, the sportsbook uses USD as its currency.
|Payment Method||Deposit Limits||Deposit Times||Withdrawal Limits||Withdrawal Times|
|Bitcoin (BTC)||Min $20/Max $500,000 per transaction||Instant||Min $50/Max $100,000 per transaction||Instant|
|Bitcoin Cash (BTH)||Min $20/Max $100,000 per transaction||Instant||Min $20/Max $100,000 per transaction||Instant|
|Chainlink (LINK)||Min $20/Max $100,000 per transaction||Instant||Min $20/Max $100,000 per transaction||Instant|
|Dogecoin (DOGE)||Min $20/Max $100,000 per transaction||Instant||N/A||N/A|
|Ethereum (ETH)||Min $50/Max $100,000 per transaction||Instant||Min $200/Max $100,000 per transaction||Instant|
|Litecoin (LTC)||Min $20/Max $100,000 per transaction||Instant||Min $20/Max $100,000 per transaction||Instant|
|Ripple (XRP)||Min $20/Max $100,000 per transaction||Instant||Min $20/Max $100,000 per transaction||Instant|
|Stellar (XLM)||Min $20/Max $100,000 per transaction||Instant||N/A||N/A|
|Tether (USDT)||Min $20/Max $100,000 per transaction||Instant||N/A||N/A|
|USD Coin (USDC)||Min $20/Max $100,000 per transaction||Instant||Min $300/Max $100,000 per transaction||Instant|
|Credit & debit cards (Mastercard, Visa, American Express, Discover)||Min $25/Max $5,000 per transaction||Instant||N/A||N/A|
|Person to Person||Min $100/Max $600 per transaction||24 hours||Min $50/Max $400 per transaction||5 business days|
|Money Order||Min $300/Max $9,000 per transaction||Instant||Min $500/Max $7,500 per transaction||7 business days|
|Wire Transfer||Min $500/Max $10,000 per transaction||3-5 business days||Min $500/Max $25,000 per transaction||5-15 business days|
|Cashier’s Check||Min $1,500/Max $10,000 per transaction||Instant||N/A||N/A|
|Check by Courier||N/A||N/A||Min $500/Max $2,500 per transaction||7 business days|
Customer Support and Security
BetOnline gives all its punters a royal treatment and offers them an outstanding level of customer care few other online sportsbooks can match. The focus here is placed on the satisfaction of bettors so it is hardly surprising BetOnline has cemented such a rock-solid reputation for itself. No issue is too big or too small for the sportsbook’s support staff. You can always rely on them to assist you. Not only that, but help is provided with great dispatch.
The support staff can be contacted through the live chat facility and you can find a link to that on the Contact Us page. It matters not if it is a Sunday or a bank holiday since the team is at your disposal throughout the entire week, all year round. There are basically no working hours as the support representatives know no rest day and night so that there is always someone on standby to lend you a hand.
The only thing you need to do is open the chat and input your name and account number. The said number is displayed above the cashier button after you sign into your account. Since the agents are subjected to a rigorous training program before they join the support team, you can rely on them to respond to your queries swiftly and professionally. But if you have time to spare, you can always send them an email. Calling the toll-free phone number is your third option.
One thing you can feel absolutely confident about is the safety of your funds and personal information. This sportsbook is committed to establishing a long-lasting relationship with its punters which is why it implements the best firewalls and robust SSL encryption technologies to guarantee them a 100% protected betting environment.
|Customer Support Summary|
|Phone||+1 888 426 3661||24/7|
Licenses and Restricted Countries
The company behind BetOnline is called Blue High House, S.A. and is considered a true veteran in the betting industry that has been operating in this field ever since the year 2001. Its operations were initially based out of Costa Rica but this changed three short years after the company was founded. Back in 2004, they decided to move their headquarters to Panama City, Panama, and have been operating from this jurisdiction ever since.
Respectively, it is the jurisdiction of Panama that regulates the operations of BetOnline and more specifically, the Panamanian Ministry of Economy and Finance’s Gambling Control Board. The latter is responsible for ensuring BetOnline conforms with its regulatory frameworks which are designed in such a way so as to work in the best interest of punters.
One of these frameworks requires BetOnline to enforce responsible betting policies preventing its customers from developing a gambling addiction. A proactive approach is the best way to nip gambling addiction in its bud, so not surprisingly this is the path BetOnline has decided to take. There are deposit limitations punters can enforce on themselves, not to mention all betting activities at the website are strictly monitored, which helps BetOnline detect signs of potential gambling addiction.
Not only that but the betting operator does its best to prevent underage gambling on its website. This is achieved by utilizing all the necessary controls to stop minors from accessing the sportsbook. Verification procedures are in place to ensure only persons of legal gambling age (21 for the US and 18 for most other countries) can sign up and wager on BetOnline. The process entails each new registrant emailing scanned copies of their ID and a utility bill to verify their address and identity.
One of the biggest strengths of BetOnline is that its virtual doors are wide open to customers from almost all countries around the world. However, some licensing restrictions prevent the operator from accepting sports bettors residing in Egypt, Ghana, Panama, Montenegro, Morocco, Indonesia, and Macedonia.
|Panama Gaming Control Board||Not specified|
Betonline Reviews from Around the Web
Known mostly for providing sports betting services, BetOnline is a brand that is preferred by many punters online. When we take a look at the reviews from around the web, we notice that most reviewers find BetOnline to be a suitable website for virtual punters.
While BetOnline is considered a good choice to place sports wagers online, the brand is no stranger to shady practices that have earned the sportsbook a bad reputation among some bettors. Many reviews online do appreciate the pros of betting with BetOnline but they also cover some of the major failings of the brand. Thankfully, after being called out on their questionable practices, BetOnline worked on improving its services. This is why many reviews online still give the sportsbook an average score that ranges between 4 and 4.5 out of 5 stars.
Despite offering competitive odds, BetOnline has earned quite a few bad reviews, bringing the average score for the brand lower. You can find plenty of reviews of the brand at TrustPilot, with numerous members of Betonline sharing their experience. Based on 268 reviews, the average score for Betonline is 1.4 out of 5. The scores the bookmaker has received online are based on factors such as sports coverage, speed of payments, mobile compatibility, customer service, and reliability.
Negative Betonline Reviews
If you head to Trustpilot, you will find quite a few bad reviews for Betonline. Taking into account all 268 reviews on the website, the average rating of the brand is Bad. Some 4% of reviewers gave the brand an Excellent score, while 1% believed it is Great, and 2% gave Betonline an Average score. The negative comments are prevailing, with 4% giving the brand a Poor score and 89% ranking it as Bad.
The majority of bad reviews are of customers who had bad experiences with promotions or bets being canceled or adjusted without any warning. Some punters also had a difficult time communicating with the live support that refused to help them solve their issues. There are also several complaints about the slow withdrawal process and the fees that the sportsbook imposes on payouts.
Positive Betonline Reviews
Even though the positive reviews are fewer, there are quite a few users of Trustpilot that are satisfied with Betonline’s service. The Excellent score can be seen given by people who were able to quickly get their wins and enjoyed a fair betting experience. Others appreciate the adequate reaction of customer support that has helped them solve different issues.
Some positive reviews also praise the convenience of paying with cryptocurrencies, making transactions easy, fast, and safe. Many also appreciated the sportsbook having decent deposit limits, allowing punters bigger stakes and generous wins.
|Trustpilot Rating of Betonline|