When it comes to online prepaid banking solutions, there are plenty of services which you can use. Among the more popular ones, we find Neosurf. Established back in 2004, Neosurf has been a consistent option in the online betting scene. Featured across 40 different countries and thousands of retail locations, Neosurf is one of the most widely available services in the online gambling industry.

There is a large number of online sportsbooks that accept Neosurf payments and the popularity of the service cannot be denied. Of course, any online banking method comes with a variety of features, as well as a set of advantages and disadvantages. In this review, we will take a look at all aspects of Neosurf, including the good, the bad, how it works and what you can expect when using this service for the purposes of online sports betting.

Acquiring a Neosurf Voucher

The process of acquiring a Neosurf voucher is not at all difficult and it only takes a minute. Much like other prepaid cards, you will need to find a retail location which works with Neosurf and offers the vouchers. This can be a gas station, supermarket, bank, newspaper stand, and many others. There are more than 150,000 different retail locations which offer Neosurf vouchers across more than 40 countries, making this service widely accessible.

You give cash or pay with a card at the cashier and you get a receipt, which serves as your voucher. There are no fees to be paid when purchasing the card, giving you the same amount of money as you gave the cashier. On the receipt, you will find a 10-digit PIN code which you will have to enter to make a deposit. Getting the prepaid card requires no personal information or ID on your part. This plays into the extensive privacy offered by this service, which we will go into more details later in this review.

Depositing with Neosurf

Before you can place a bet on any of your favorite sports events, you will first need to complete a deposit and top up your bankroll. Neosurf gives you the opportunity to make easy and convenient payments. To complete a Neosurf deposit, you will need to find the Cashier page and select the Neosurf option. You will be required to enter the 10-digit PIN into the form and the amount you wish to deposit. This only takes a minute and the process is completely straightforward.

As soon as you confirm the transaction, the payment will be processed and the money will appear in your sportsbook balance. You will not have to wait for the payment to go through, as you would with other banking methods. Neosurf gives you the opportunity to wager your straight away. This convenience is one of the main benefits of Neosurf and the reason why so many punters choose this service. As for deposit limits, a single Neosurf voucher can only hold up to $250 or the currency equivalent at once. Therefore, the sportsbook’s limits will also be similar. There is no way around the inherent limits and you will have to accept them or look for a different banking method.

Withdrawing with Neosurf

Every now and then, you will wish to withdraw part of the entirety of your balance from your sportsbook bankroll to a personal one. There are plenty of services which can help you achieve this, but Neosurf is not one of them. This is a prepaid method and as such, it is not designed to move funds in multiple directions. Neosurf, much like other services of this kind, is not capable of handling withdrawals.

This means that you will have to rely on different payment methods to cash out your money. Usually, this is not a problem and most, if not all, sportsbooks will provide you with a bank transfer. You will, naturally, have to communicate with the support staff to inform them about your banking details so that the transaction can be sent. When this is done, it can take several business days for it to process until you receive your funds.

Fees Related to Neosurf Betting

Another aspect you need to take into account is the cost of using the service. As far as Neosurf is concerned, you will find this to be one of the most cost-effective payment methods supported by the online gambling industry. Many aspects of Neosurf are outright free. For example, acquiring a voucher or making a payment come completely without any fees. The amount you give at the kiosk is the same that you will have in your voucher and the amount you pay at the Cashier page at the sportsbook will be the same that you receive in your balance.

However, this does not mean that there are no fees at all. If you make transactions in a different currency than your original one, you will be asked to pay an exchange fee. This will amount to 2% of the total transaction, with the exception of PLN payments where it increases to 3%. Moreover, if you wish to cash in the balance of the voucher, you will need to pay 6% of the total sum in fees. Finally, if your voucher remains unused for more than 12 months, you will be charged $2 for each month of inactivity until the balance reaches zero.

In some rare cases, you may also be asked to pay commission on deposits by the online sportsbook. While this is rare, there are still betting platforms that continue this practice. In such scenarios, you will pay a certain percentage or a flat fee, depending on the website in question.

Benefits of Betting with Neosurf

When you purchase a Neosurf voucher you can expect to benefit from several interesting features. These advantages are the main reason to use Neosurf over other viable payment methods and will ultimately play a large role in the overall experience. Below, we will mention the most important benefits of using Neosurf.

First and foremost, you will have the benefit of instant deposits when using Neosurf. You will not have to wait for the deposit to process since the money is instantly transferred to your sportsbook balance. This is a major advantage as other banking methods may take hours or days to complete the transaction.

The accessibility of the service is also quite handy since you can pick up a voucher during your daily commute. You do not need to enter any information or wait for approval. As soon as you walk away from the kiosk, you will have the money at your disposal. Of course, this ease of access also plays into the security offered by Neosurf. Since you are not required to enter any sensitive information to acquire a voucher, it cannot become comprised. This way, you will be fully secure in the knowledge that your identity is protected in all cases.

Drawbacks of Betting with Neosurf

Of course, no payment method is perfect and Neosurf has its fair share of negative aspects, as well. These will leave their effect on the overall experience you have with this banking solution and should also be factored in when making a decision. Ultimately, it is up to you to see if the positives outweigh the negatives and reach your conclusion.

The first and most important downside to using Neosurf is that the service cannot handle withdrawals. As such, you will have to rely on a different payment method, most commonly a bank transfer, in order to cash in your balance. This can take anywhere between one to several business days, depending on a range of factors. By contrast, eWallets are perfectly capable of processing transactions both ways and withdrawals are much quicker than what you are left with.

Something else that you have to consider is that Neosurf has relatively tight transaction limits. Designed as a service to be used for small purchases, Neosurf only allows for payments up to $250 per voucher. Even by median standards, this is quite low and if you wish to bet more than that, you will have to resort to a different solution.

Regulation and Availability of Neosurf

As far as regulations go, Neosurf has covered all the right bases. The company behind the service – Neosurf Cards SAS – is regulated under the terms of the Financial Conduct Authority of the United Kingdom. This means that the company can offer prepaid cards to customers all over the European Economic Area. This is great information, by all accounts, since the FCA is responsible for the oversight of some of the most trusted and popular online payment solutions in today’s market.

Currently, Neosurf is available in a whole slew of countries, specifically, in Algeria, Andora, Argentina, Australia, Austria, Belgium, Benin, Brazil, Bulgaria, Burkina Faso, Cameroun, Canada, Central African Republic, Chad, China, Columbia, Cyprus, Czech Republic, France, Gabon, Gambia, Guinea-Bissau, India, Ireland, Italy, Ivory Coast, Latvia, Lithuania, Luxembourg, Malaysia, Mali, Malta, Mauritania, Morocco, Netherlands, New Zealand, Pakistan, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Senegal, Spain, Togo, Tunisia, Turkey, Ukraine, United Arab Emirates, and the United Kingdom. Moreover, the prepaid card is available for purchase at more than 150,000 different retail locations and you can easily find one near you on the Neosurf website.

Neosurf Security

The security of your funds is of the most immediate importance and Neosurf has taken steps to ensure it. For one, the company follows all procedures and regulations set out by the FCA. The standards set by this institution are some of the most stringent and this is done to ensure maximum customer safety.

Moreover, the nature of the service itself makes it highly resistant to potential fraud. In order to use a Neosurf voucher, one must have access to the 10-character PIN on the receipt. Without it, you cannot make a payment. Obviously, this requires physical access to the voucher and with some responsibility, you can avoid having your funds stolen.

Furthermore, Neosurf also protects your identity in a way most other services cannot. Since no personal information is required to use Neosurf, you are not trusting your identity and other sensitive data to third parties. As a result, you can use the prepaid cards, knowing that your privacy is ensured.


Overall, Neosurf has a lot to offer to certain types of bettors. The possibility for instant deposits and the privacy offered by this service are without a doubt its best assets. However, the low transaction limits and the inability to cash out funds will turn off some customers. Ultimately, it is up to you to decide whether Neosurf will serve your needs. However, we believe that this payment solution is best suited for casual punters who do not take their betting activities too seriously.

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