Old-timers in the online betting industry have sure heard about the Gibraltar-based company Mansion, which has been in existence since 2003 offering bettors an array of interactive gambling services and products including a web-based casino, live dealer games, and a poker platform. The latest addition to the company’s list of offerings is the newly launched sportsbook that is MansionBet.
The quality of the new product is on par with the other interactive gambling offerings of Mansion. Punters would surely appreciate MansionBet’s generous odds, stellar free-bet promotions, extensive coverage of sporting events, and great versatility of regular and in-play markets. The website caters to punters’ every need with three different odds formats, an easy-to-use betting slip, and a variety of cool features to the merit of its customers.
Fully compatible with portable devices, MansionBet enables you to browse through its extensive range of markets from any smartphone or tablet you like. Continue reading for a closer look at what MansionBet can offer in terms of features, markets, banking solutions, and promotional incentives.
|MansionBet in a Nutshell|
|License(s)||UK Gambling Commission (039448-R-319446-025);|
Gibraltar Gambling Commissioner (108)
|Operator||Mansion Europe Holdings Limited|
|Payment Methods||Mastercard, Visa, Paysafecard, Skrill, Neteller, Euteller, MuchBetter, Trustly, Interac Online, Interac E-Transfer, PassNGo, KwickGo, PayPal.|
|Average Withdrawal Processing Time||3 business days|
|Number of Sports on Offer||30 sports|
|Additional Sportsbook Features||Statistics, Live Results, MansionBet Blog, the Statistic Tooltip, YourBet feature, ActionBetting feature.|
|Additional Products on Offer||Web-based casino, live dealer games, and virtual sports.|
|Responsible Betting Tools||Account limits, time out periods, self-exclusion periods, account tools to help manage customers’ gambling, direct links to responsible gambling organizations.|
|Minimum Legal Age Requirement||18 years old|
|Support Contacts||Live chat (09:00-23:00 UK time);|
firstname.lastname@example.org (09:00-23:00 UK time);
0800 279 2688 UK telephone, +350 200 65068 International telephone (09:00-23:00 UK time).
|Excluded Jurisdictions||The USA, Russia, Bulgaria, Spain, China, Australia, Singapore, Belgium, Japan, Greece, the Czech Republic, Austria, Cyprus, France, Hungary, Mexico, Poland, Portugal, and others.|
Betting Features of MansionBet
MansionBet was launched at the beginning of 2018 but it quickly built up a reputation for being a stellar online sportsbook that is packed with lots and lots of great features that enhance one’s betting experience on its platform. MansionBet would offer you the variety of betting markets one would expect to see at a reputable sportsbook, but in addition to this, it boasts several extra features that make it stand out from its competitors.
The sportsbook uses software developed by SBTech, a world-leading provider of online bookmaking solutions. One of the features that struck us as particularly useful and interesting has to do with the settings for the odds changes. As you know, the odds for the in-play markets are prone to fluctuations but the software at MansionBet enables you to adjust the settings of your betting slip so that it does not register any changes or accept only the changes that result in improved odds.
Punters would benefit from comprehensive statistics they can use as guidelines when placing their next bet. The statistical information published at the website is available in a staggering variety of languages, including German, French, Spanish, Swedish, and Italian. There is a separate section for live results where you can filter the information according to tournament or date. The featured links section allows you to quickly browse through the most popular sports and markets, but if you are looking for a concrete event or league, you can use the sportsbook’s search facility.
Odds are available in three formats, namely moneyline, decimals and fractions. The betting slip of the sportsbook is rather user-friendly allowing you to make a few quick punts even if this is your first time betting on the web. Do not bother to calculate your potential payout when you place a bet, the sportsbook’s software will do the calculations for you when you add a wager to your betting slip on the basis of the selection’s odds and the size of your stake.
|Betting Features Summary|
|Currencies||GBP, EUR, CAD, USD, NZD, ZAR|
|Odds Format||Fractional, Decimal, American|
The Sportsbook of MansionBet
Some new sportsbooks would struggle to stay alive in this competitive industry but this is not the case when it comes to MansionBet, despite its seeming lack of experience. At first glance, the sportsbook may appear a bit basic with its toned down design but you should not let this fool you – in reality, there is plenty of substance to MansionBet.
The website offers a very detailed coverage of pretty much all sporting events and leagues one can think of. As many as 36 sports are present on MansionBet’s list, including football, tennis, basketball, baseball, cricket, golf, volleyball, hockey, and American football, with coverage of major leagues and championships like the NBA, the NFL, the ATP, and the Premier League.
Football fans have every reason to be content since MansionBet offers them a great coverage of major championships, including this year’s World Cup. There are all sorts of bets you can experiment with at Mansion, if you are reluctant to go for the usual 1×2 Full Time wagers. The sportsbook offers very competitive odds of most events from the prestigious international championship.
When you click on the drop-down menu in the World Cup section, you get to choose from a variety of bets like Double Chance, Both Teams to Score, Total Goals, Exact Score, Winner Offside, Draw No Bet, and Winning Margin but keep in mind some of those predictions are very difficult to get right. You can back your favorite teams with individual straight bets or unite several selections in a multiples bet. More daring football fans who have done their research and are not afraid to risk their money can even experiment with Heinz bets, which comprise 57 wagers on six different selections. You need at least two of your 57 selections to be successful in order to receive a payout from your Heinz bet.
In addition to its great coverage of leagues and events, the sportsbook offers football fans one very useful feature, called the Statistic Tooltip. It opens in a separate window and shows you the extensive statistics on the teams involved in the fixtures, including how many matches has a given team lost in a row and what its average goal score per match is.
The World Cup options for outright bettors are just as diverse. You can bet on who you think will win the entire championship, on the footballer to score the highest number of goals, or on the teams you believe will reach the semi-finals, among other options.
Additionally, there are all kinds of less popular sports you can bet on. If you prefer, you can stake some money on unconventional options like bowls, Gaelic hurling, futsal, surfing, water polo, and pesapallo.
Racing fans will not be disappointed by what MansionBet can offer, either. Wagers are accepted for a vast range of horse racing events that are held at some of the oldest racecourses in the UK and Ireland, including Salisbury, Roscommon, and Lingfield. Of course, international horse racing events also receive a good coverage.
You can browse through the racing events that are to be held during a specific day or check the ones that are to take place in the future. The starting times of all races for the day are also listed at the sportsbook to the convenience of punters. The weight, age and previous odds of all horses partaking in a given race are readily available as well, allowing punters to make educated guesses with their bets.
Harness racing is also an option for MansionBet’s customers. If interested, you can check the trotting section where you will find markets for prestigious trotting competitions like Australia’s Inter Dominion, for example.
Horse racing sometimes does not cut it, especially when one is into high-speed racing competitions that can truly give you an adrenaline rush. MansionBet has got them covered with a speedway section where they can make punts on events from elite competitions such as the Speedway Grand Prix and Sweden’s Elitserien. Cycling is yet another option for bettors as MansionBet would accept wagers for the Tour de France and Tour de Suisse, among other competitions.
MansionBet has plenty of surprises in store for fans of the e-sports that have been enjoying a good deal of popularity as of late. The sportsbook makes it possible for punters to back their favorite League of Legends, Counter Strike, or Heroes of the Storm teams.
The website even caters to the needs of people who are not interested in sports or are simply looking for a way to make a few extra bucks on less conventional markets. For example, you can try to guess who the next American president will be or who will win BBC’s Sports Personality of the Year award.
Like any good online sportsbook on the web, MansionBet gives its customers the opportunity to make punts on ongoing events on the in-play markets where bets are accepted after the game has already commenced. You can visit the In-Play section of the website where you can check all international events that are currently in progress. These are separated into different categories on the basis of sport.
An extensive live schedule of all events for the day is also included here for punters to check. Another useful feature of the In-Play section allows you to save your most favorite bets. All in all, the only downside of the sportsbook is the absence of a live-streaming service but we believe this is to be expected from such a young sports betting website. Besides, Mansion is an experienced brand and would probably fix this omission in the near future.
|Sports and Markets Available Summary|
|Horse Racing||Straight Forecast, Reverse Forecast, Combination Forecast, Tricast, Favourites, Betting Without, Race Only|
|Football||Correct Score, Match Result, Asian Handicap, Over/Under, Total Goals, Draw No Bet, Double Chance, Multi-Bet Correct Score|
|Tennis||Winner Full Time, Asian Handicap & Over/Under Full Time, Game Exact Score, Race To Games, Total Aces, Match Trebles|
|Basketball||Money Line, Spread, Over/Under, Total Team Points, Total Odd/Even, Winning Margin 7Way/12Way (Any Team), Special Markets|
|American Football||Teasers, Buying Points, Winners/Outrights, Spread, Over/Under/Total Points, Next Score, Touchdown Scorers|
MansionBet works on a rather decent range of portable devices as an in-browser application and as а dedicated mobile app for a free download.
If your Android device is of a 5.0 or up version, you can download the sportsbook app from Google Play. If you are using an iPod or iPhone, it must be of a 10.0 or later version in order to be able to download from App Store. Keep in mind that there is no dedicated mobile app for Mac devices.
The mobile app of MansionBet is developed in such a way that it borrows all the useful features of the desktop version. Punters can browse through a huge variety of great markets with good odds as they go and place bets on popular sports like tennis, horse racing, basketball, hockey, football, golf, and cricket. A variety of in-play markets are also readily available at the fingertips of sports bettors.
Some of the features incorporated into the mobile application aim specifically at making things easier for mobile bettors. One glaring example would be the YourBet feature. It grants on-the-go punters a speedy and hassle-free access to their wagers, enabling them to add more markets to their football bets and customize them into lucrative accumulators.
Additionally, punters at MansionBet are no longer forced to scroll through all the odds for the live markets. They can add in-play football bets to their slips with a simple tap on their touchscreens thanks to the ActionBetting feature. The latter would also show notifications when Action Bets are available and update the odds for the in-play markets automatically.
|Mobile Compatibility Summary|
|Device||Downloadable App||Web App|
Bonuses and Promotional Offers
All the available promotional incentives you can partake in at MansionBet are listed in the dedicated Promotions tab of the sportsbook but as of now, the options do appear a bit scarce. Newly registered punters can kick off their betting sessions at MansionBet with a nice Bet €10 Get €10 welcome offer after their first deposits. The minimum amount you need to deposit to become eligible is set at €10.
The offer is valid for credit and debit (only debit for the UK) card deposits only. The free bet is valid for 7 days and must be wagered on 2.00 odds or higher. Winnings are capped at €5,000.
Punters should do their best to comply with all the terms and conditions the sportsbook has attached to its welcome promotion. If you contravene the promotional conditions, there is a good chance your sports bonus will be voided by the operator so your first deposit will go for naught.
But these are not the only conditions since some of the markets are also excluded and if you punt on them while the bonus is still active, this would again lead to the forfeiture of your free credits. Cashed out bets, forecast, tricast, system bets & bets placed at the starting price (SP) are excluded. The bonus funds can be invested into accumulators involving multiple bets as long as all the selections have odds of 1/5 (1.20 in decimals and -500.00 for moneyline bettors).
Free Bets cannot be used for duplicate or multiple selections in the same event, for example using free bets to cover different selections in one horse race. Do not forget that these requirements need to be cleared within a certain period of time – in this case, you are given 7 days to use your free bets after they are credited which is a reasonable timeframe in our opinion.
MansionBet extends its generosity towards current customers by offering them ongoing promotions like the ACCA Boost. The bonus is not valid for accumulators from all markets, however. One way to tell whether you qualify is to look for a gift icon that would appear on your betting slip when you add at least four selections to it.
The more selections you add, the larger the boost of your accumulator wins. Five and six selections can potentially boost your wins by 10% and 12.5% respectively. Each subsequent selection would increase this bonus percentage with five or ten units until you eventually reach the 60% bonus added to the profits from winning accumulators consisting of 15 or more selections. The maximum you qualify for in extra profits is capped at €10,000 per selection.
Some of the promotional terms you need to pay a closer attention to again have to do with the odds allowed per selection. In the case of the ACCA Boost bonus, each selection you add to your accumulator should have odds of at least 1.20 (1/5 in fractions and -500.00 for the moneyline). Asian handicaps, over/under bets, and system bets are excluded from participation and so are many of the markets available at MansionBet. The Boost can be used only on winning selections on pre-match markets like football, tennis, snooker, baseball, hockey, basketball, horse racing, and American football, among few others. Do not forget to check the promo terms for full details on this promotion.
|Bonuses and Promotions Summary|
|Bet €10 Get €20 Welcome Offer||Requires a minimum deposit of €10 via debit or credit cards only. The eligible bet types are multiple bets with cumulative odds of evens (2.0), each leg having odds of 1.2 and each way bets as a €10 each way at odds of evens (2.0) or greater. Two consecutive €10 free bets are credited after settling the first eligible bet. Free bets are valid for 7 days and can be used on in-play and pre-match events only. No wagering requirements.|
|ACCA Boost||Punters can boost their accumulator winnings when they make 4 or more selections. A straight-line accumulator is required with odds of 1.2 per leg and total cumulative odds of 4.0 or greater. Applies to pre-match events in football, horse racing, tennis, darts, cricket, rugby, snooker, basketball, ice hockey, baseball, and American football. Asian handicaps, over/under bets, and system bets are not eligible for the promotion. Extra winnings can reach up to €10,000.|
The deposit and withdrawal options at MansionBet are somewhat scarce. At the moment of writing, MansionBet processes deposits via several trusted methods but these are all very popular, straightforward and safe to use, so customers will not have to fret over security matters. Punters can load funds into their sportsbook accounts via credit and debit cards by Visa and Mastercard, the e-wallet PayPal, Skrill, and Neteller, Paysafecard, and fast bank transfers. Punters from some locations should also feel free to use Euteller, Sofort, Trustly, or Giropay. The minimum you are allowed to deposit is €10, i.e. if you are using the e-wallets or cards. Those who resort to fast bank transfers when topping their betting balance should comply with a deposit minimum of €20.
The deposit maximums are explicitly listed in the Deposit section. All players are generally prompted to set their upper deposit limit they feel comfortable with during the registration procedure. When you click on the drop-down menu, you will see all available maximum limits. However, we can tell you from personal experience that the maximum sum you can deposit at MansionBet with a single transfer is capped at €20,000 if you are depositing with a credit or a debit card and €45,000 for deposits via Skrill.
When you hover your mouse over your balance, another drop down menu would appear, showing you that the funds available in your account are divided into bonus and real-money balance for both the sportsbook and the casino. Each time you initiate a deposit, you will be asked to specify whether you want the money to be transferred to your sportsbook balance or you want it added to your casino balance. We believe this makes things more organized for depositors and enables them to keep a closer track of their funds.
As far as withdrawals go, the options are currently a bit limited, with punters having to choose from PayPal, fast bank transfers, Skrill, Neteller, and cards by Visa and Mastercard. The minimum limits for withdrawals coincide with those imposed on deposits, namely €10 for cards and e-wallets and €20 for the bank transfers. Withdrawal requests at MansionBet are normally processed within a period of 3 business days. The currencies the sportsbook uses are EUR, CAD, USD, GBP, NZD, and ZAR.
|Payment Method||Deposit Limits||Deposit Times||Withdrawal Limits||Withdrawal Times|
|Credit and Debit cards (Mastercard, Visa)||Min €20/Max €20,000 per transaction||Instant||Min €20 per transaction||3-5 business days|
|Paysafecard||Min €10/Max €250 per transaction||Instant||N/A||N/A|
|Skrill||Min €10/Max €45,000 per transaction||Instant||Min €10 per transaction||3 business days|
|Neteller||Min €10/Max €35,000 per transaction||Instant||Min €10 per transaction||3 business days|
|Euteller||Min €20/Max €10,000 per transaction||Instant||Min €20 per transaction||3 business days|
Customer Support and Security
Mansion has 15 years of experience as an online gambling brand so it makes sense it knows how to approach its customers so that they feel valued and in good hands. Registered members of the sportsbook would also benefit from this long experience because it translates into a high-quality customer support service.
You can obtain all the information that you need to ensure your trouble-free betting session from the members of the support team, who are always friendly and will go out of their way to assist you in any manner possible. The team can be contacted via a handy live chat feature. You can see the speech bubble icon in the upper right corner of the homepage after you log into your account. Make sure you choose a subject before you input your question into the chat box – this would make things much easier both for you and the support staff.
That being said, it would have been much nicer if unregistered punters were also granted access to the chat facility but unfortunately this is not the case at MansionBet. If you need additional information prior to signing up, you will not be able to make use of the live chat. Your other options are to drop the support staff a few lines via an email or to call on the phone. There are two telephone lines listed on the contact page on the website, but only the UK number is toll-free. Those who use the international phone line will be charged for their conversations with customer support.
In addition to the effective customer support service, registered members of the MansionBet sportsbook will reap the benefits of placing their bets in a well-protected environment. Security at the website is ensured by the latest safety measures and technologies out there. Not only is personal information kept confidential but it is also protected by sophisticated firewalls and the latest RSA 128-bit encryptions.
|Customer Support Summary|
|email@example.com||Monday to Sunday 09:00-23:00 (UK time)|
|Phone UK||0800 279 2688||Monday to Sunday 09:00-23:00 (UK time)|
|Phone Intl||+350 200 65068||Monday to Sunday 09:00-23:00 (UK time)|
|Live Chat||Monday to Sunday 09:00-23:00 (UK time)|
Licenses and Restricted Countries
Joining a sports betting site that is operated by an experienced company usually serves as a good indicator of high quality and trustworthiness. MansionBet does not fall flat in this respect since it is managed and operated by the widely known company Mansion Europe Holdings Limited whose strong presence in the interactive gambling industry can be traced back to 2003.
Many punters have already heard the name of this company and know it is based in Gibraltar. Mansion is also responsible for the operations of several other successful gambling websites, the most notable mentions being the famed Casino.com and Slots Heaven. This only goes to show you can fully trust Mansion to deliver a world-class quality with its latest gambling product, its sportsbook MansionBet.
The brand has been given the green light to offer its services legitimately by the world-renowned UK Gambling Commission. It also has another license, granted by the Gibraltar Gambling Commission. These two authorities oversee all operations of the sportsbook and ensure it complies with their regulatory frameworks. This way, all players are protected and can rest assured that there is a regulatory body that can offer assistance in cases of any ensuing disputes between them and the sportsbook.
MansionBet is geared towards the needs of customers from the United Kingdom but players from some other countries can also sign up with accounts for the sportsbook. Some of the jurisdictions excluded from participating in the betting activities at MansionBet include Russia, Singapore, Bulgaria, Belgium, the USA, Japan, Greece, the Czech Republic, Spain, China, and Australia. You can find the full list in the sportsbook’s terms and conditions.
|Gibraltar Gambling Commissioner||108|
MansionBet Reviews from around the Web
As is the case with many online sportsbooks, opinions about MansionBet are mixed, with some punters praising it and others complaining about its services. It appears the betting operator does well in some respects but falls flat in others. Sportsbook reviewers from around the web generally have polarized opinions about MansionBet. Despite this, the brand achieves an overall score that is slightly above the average, ranging from 3.5 to 4 stars on most sports sites.
Many professional reviewers pinpoint the attractive design, the diverse selection of betting markets, and its mobile responsiveness as the brand’s key advantages. MansionBet claimed its profile on the consumer review platform Trustpilot in June 2018 and has received feedback from 738 customers so far.
Site statistics indicate the betting company normally responds to negative feedback in one week or less. Furthermore, MansionBet has responded to 93% of its negative reviews at the moment of writing. Regardless, the company has a relatively low overall TrustScore of 2.1 out of 5 possible stars.
Negative MansionBet Reviews
Some MansionBet customers report pleasant experiences with the brand. However, we couldn’t help but notice the company’s Trustpilot profile is largely dominated by negative reviews. As many as 481 out of 738 users (65%) describe their experience as Bad, while 3% and 2% consider it Poor and Average, respectively. Roughly 4% of Trustpilot reviewers rated the brand as Great. The remaining 26% of users consider it Excellent.
Complaints commonly have to do with withdrawals and restrictions on maximum bets. Some users reported the operator imposed low caps on their maximum wagers after they started winning, while others were displeased about the slow processing times for withdrawals. On a more positive note, we would like to point out MansionBet indeed responds to the majority of customers who give negative feedback rather than keeping quiet as some other companies would do.
Positive MansionBet Reviews
Despite the flurry of negative reviews, MansionBet still enjoys positive feedback on behalf of some users. Certain customers praise the company for offering competitive odds, while others report it provides an excellent range of sports betting markets. According to some punters, MansionBet’s user-friendly design makes it rather easy to navigate.
We came across multiple reviews where consumers spoke in praise of MansionBet’s customer support. Apparently the service is adequate enough, at least most of the time, as some users reported they had their queries handled effectively and politely within a reasonably short time.
|Trustpilot Ratings of MansionBet|